CMC in Personal Relationships Chp11

Wow, ok so we moved into sociology and technology. There was a lot in this chapter. It was almost to much, like they tried to compress a couple of chapters into one. I guess that speaks to the fact that there is so much you can look at in terms of the connections between family, society and technology. They gave some lit to back the assertions I think most of us already knew about technology and how it's both a benefit and also problematic. They introduced some terms like "ubiquitous computing" and "MTML" and explored a number of CMC channels in terms of family relation pros and cons. While the chapter had a sociological approach and they did talk about class, nationality, and race, the main focus seemed to be on gender.  I did like the analogy of the invention of the washer and dryer to the invention of new ITC, how it both made things easier and raised the level of expectations. I enjoyed the section on being "publicly private" but I thought the section on future research was so broad and overwhelming it could almost have been made into its own chapter. It felt to condensed and rushed, half the section was simply references to other works. It was hard to follow except to understand that their is more we don't know about ITC than we know, especially in the US, if that sentence makes any sense.  I would like some clarification on the differences between CMC and ITC.